Producer role: Sell your products
What to know before becoming a producer
Last Updated: March 12, 2026Being a producer in Loonity is a serious thing. It allows you to supply your products through a market to common customers and therefore getting in direct relationship with them. On the incoming orders you will see the final customer’s names, exactly the same way they will see full producer information when choosing to buy…
Producer profile and administrative data
Last Updated: September 8, 2025Producer Profile To edit your profile, click on “Profile” in the settings section of the menu. As a producer registered in Loonity, you have the option to fill out an extensive company profile. In addition to some basic data such as logo, contact info and region served, the profile allows you to inform customers about…
Manage your products
Last Updated: September 8, 2025One of the most important tasks as a producer is to manage your product catalog. Loonity offers comprehensive tools to manage very detailed product data. This section highlights the most important aspects of the product creation process. You can reach your product catalog by clicking “Your products” in the collaborate menu. Your product list gives…
Bulk editing products
Last Updated: September 9, 2025It is possible to change certain attributes of product variants in bulk: To achieve this, select the variants you intend to edit by clicking the checkmark and then use the button above the cechmark-column to select what attribute to change in bulk.
Orders: Understanding order rounds
Last Updated: March 12, 2026In Loonity we group customer orders into a logistic model that is scheduled in order rounds. Each order round is defined by the order closure time. Example: Order closure is daily at 16:00. This means all orders made after 16:00 until 15:59 the following day are grouped into the same order round. It is important…
Orders: Managing and processing orders
Last Updated: September 12, 2025The order management is the “meat and potatos” of Loonity: It gives you as a producer the possibility to process orders and prepare goods for the logistics process. You can find 4 tasks in this section of the documentation. If you follow the tasks in order, you successfully complete commissioning the order so it will…
Orders: The “Picking list” and “Delivery note”
Last Updated: September 10, 2025You can print the picking list and delivery notes by clicking the “print” button in the products table and orders table on the order management page. The picking list lists all products of all orders for the ordering round. It is intended to be used as a help to pick products from storage or from…
Orders: Handling incidents
Last Updated: September 9, 2025If something goes wrong during order management, you as a producer should create an incident. Incidents are always created on the level of a product. You can create an incident by opening the context menu of a product (click on the 3 dots) and selecting “create incident”. Products that have incidents registered are marked with…
Invoicing as a producer
Last Updated: September 9, 2025Loonity offers a built in invoicing solution. You can find the invoicing pages by clicking on “Invoice” in the menu. There are several settings for invoicing: Invoices are not created for each order. Instead, all products sold to a particular customer until the invoice is emitted are added up. On the invoice itself, products are…
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